Carrier Ductless Hi-Wall and Cassette Split Heater/Air Conditioner

Date published: 9 Oct 2019

Product description: 11 models of Carrier-branded ductless hi-wall and cassette split heater/air-conditioners

The outdoor condensing units of these heaters/air conditioners are mounted to the exterior of the premises cooled and heated by the unit, and in some cases mounted directly onto the premises

Model Numbers and capacity details:
38SHV052P1 (5.0kW cool & 5.7kW heat)
38TSV067P1 (6.7kW cool & 8.0kW heat)
38QHF080 (8.0kW cool & 9.0kW heat)
38SHV071P1 (7.1kW cool & 8.4kW heat)
38SHV087P1 (8.7kW cool & 8.9kW heat)
38SHV105P1 (10.5kW cool & 11.2kW heat)
38TSV080P1 (7.6kW cool & 9.2kW heat)
38TSV110P1 (10.5kW cool & 12.3kW heat)
38TSV130P1 (12.5kW cool & 13.0kW heat)
38SHV135P1 (13.5kW cool & 16.0kW heat)
38SHV165P1 (16.5kW cool & 17.0kW heat)

Serial Numbers: 2019/17692

What are the defects?

: The fan motor in the outdoor condensing unit may fail.

What are the hazards?

: If the fan motor in the outdoor condensing unit fails, a fire could result, which could cause property damage and/or personal injury.

What should consumers do?

: Consumers should stop using the units until a repair has been carried out.

Carrier, through its Australian distributor AHIC (Australia) Pty Ltd and local agents, will contact affected consumers and make arrangements to visit the consumer’s home and repair the unit. Owners of affected units may also contact AHIC (Australia) Pty Ltd directly using the contact details below to arrange for the repairs to be carried out.

For further information, phone 1800 959 554, email carrier.rework@ahi-carrier.com.au or visit www.carrierrework.com.au

Supplier

: -

Jurisdiction of recall

: Australia