Magic Mobility Wheelchair Mobility Handles

Date published: 13 Aug 2019

Product description: Magic mobility wheelchair - Mobility Handles
The Mobility Handles are a device that controls or steers a wheelchair with a level of power assistance

Part Numbers: 4499, 4504, 4505, 4520

Serial Numbers: 124148, 124156, 124284, 124405, 124512, 124590, 124625, 124655, 124821, 124993, 125014, 125136, 125150, 125260, 125300, 125304, 125352, 125406, 125486, 125524, 124634

ARTG: 292856

(Red Milawa Pty Ltd t/as Magic Mobility - Wheelchair accessory, steering/control unit)

Serial Numbers: 2019/17747

What are the defects?

: The wheelchair can drive at low speed/creeping in a circular motion without human steering.

What are the hazards?

: If the wheelchair automatically moves without steering, this poses a risk of injury to the occupant.

What should consumers do?

: Consumers should immediately cease the use of the mobility handles by disconnecting them, return all wheelchairs that have the affected handles installed to the place of purchase. A replacement attendant control will be fitted, with a refund of the difference in costs. For wheelchairs that have Mobility Handles fitted to a demo chair, return product that is potentially affected for correction and a full refund.

Please do not contact Magic Mobility for further information unless you believe that you have an affected mobility handle under the recall and have not received a recall letter.

For further information, contact Magic Mobility at https://www.magicmobility.com.au/contact-us/ or by phone on 03 8791 5600.

Supplier

: Red Milawa Pty Ltd t/as Magic Mobility

Jurisdiction of recall

: Australia