Mobile Warming Performance Heated Socks

Date published: March 14, 2019

Product description: This recall involves Mobile Warming Performance Heated Socks sold with lithium-ion batteries. Only socks with serial number MW18A04-17-14, MW18A04-17-15, MW18A04-M4-10/W6-11 and MW18A04-M10-14 are included in the recall. These socks are gray and made of a poly-cotton blend in men’s and women’s size 6-10 and 10-14. The socks heat when the battery is connected and is in the on position. The heating on/off is controlled through the battery switch or the phone app when a phone is paired.   

Serial Numbers: 19-082

What are the defects?

: Tech Gear 5.7 has received four reports of batteries overheating, melting or igniting, resulting in minor property damage in two instances, and melting of the battery case in the others. No injuries have been reported.

What are the hazards?

: The lithium-ion battery can overheat, melt or ignite when charged with a charger other than the one provided with the product, posing fire and burn hazards to the user.

What should consumers do?

: Consumers should immediately stop using the recalled socks, remove the battery and contact the firm for instructions on how to receive a free replacement pair of socks with battery or a full refund. 

Tech Gear 5.7 toll-free at 888-908-6024 from 7 a.m. to 5 p.m. PT Monday through Friday or email at cs@techgear5-7.com or online at www.mobilewarming.com and click on “Recall Information” for more information.

Supplier

: Tech Gear 5.7, Inc., of San Marcos, Calif.

Jurisdiction of recall

: United States